Resume

I’m a multi-faceted designer with experience in User Experience, User Interface Design, and Visual Design. I’m passionate about Digital Media, User Experience, Brand Development, and creating memorable and unique design experiences.

  • email: novialindsay28[at]gmail.com

  • mobile: (248) 910-3227

PROFESSIONAL SUMMARY

  • Promotes user advocacy during all parts of program development; helps to set user design requirements; create system definition artifacts and refine the system throughout development.      

  • Works effectively with multiple members of the development team and business unit.       

  • Create system and application concepts by defining information architecture, user interface flow, wireframes mockups and other design guidelines.    

  • Strong attention to detail, organizational skills, and ability to interact directly with internal clients.

  • Ability to meet aggressive deadlines and set accurate expectations and estimates for work tasks.

  • Over 20 years of experience with Adobe Creative Suite for digital design, layout, and production.

  • Over 15 years of extensive experience in communications, typography, information graphics, illustration, and accessibility.

  • Over 5 years of experience in User Experience Design.

    PROFESSIONAL EXPERIENCE

    User Experience Designer –  InterContinental Hotels Group
    April 2015 – Present
    Atlanta, GA       

  • Collaborate with the User Experience practice groups, business and technical stakeholders to create innovative accessibility compliant user interfaces.

  • Write, create and maintain style guides.

  • Throughout the lifecycle of product development and management stages provide review and feedback to technology, UAT, and QA teams as needed.

  • Develop standard UI design enhancements, follow, and update pattern library.       

  • Initiate, conceptualize and lead user interface design.      

  • Communicate user interface design implementation to technology teams in the form of detailed specifications and design documents.

  • Led weekly overall user experience backlog calls with internal and external UX team members.

    Projects: IHG Guest Reservation System (GRS), IHG Concerto® Platform, GRS Microsite, Avalon Phase 3 Decomissioning

    Software: Axure, Blueprint, Confluence, Photoshop, Illustrator, Microsoft Office, HPQC, Sharepoint  

    User Experience/User Interface Designer –  Artech Information Systems for AT&T
    March 2014 – April 2015
    Atlanta, GA        

  • Responsible for design and user experience on AT&T mobile and desktop sites.        

  • Understand business requirements, suggest user experience, and quality testing. 

  • Provide information architecture support via process flow diagrams and low and high-fidelity wireframes.

  • Work with business partners and technical teams in an agile environment throughout the development of multiple projects.

    Projects: myatt.com Mobile Registration Login Flow, AT&T Employee & Retiree Discount Enrollment Portal, myAT&T Mobile Wireless Overview Page, ATT + Yahoo Mobile Sign in Page, Games.att.net
    Tools: Visio, Photoshop, Illustrator, InDesign, Dreamweaver, ATTConnect, Microsoft Office

    User Experience Designer/Visual Designer – Designed by Knight, LLC
    January 2005 – December 2014
    Atlanta, GA

  • Design and develop Web and mobile sites using CMS.

  • Provide usability and user experience recommendations.

  • Research, recommend, and execute design related enhancements to increase social media engagement and increase brand awareness.

  • Design marketing materials, advertisements, newsletters, and similar publications for businesses, and non-profits.

    Projects/Clients: Urban League of Greater Atlanta – Young Professionals; Florida A&M University Metro-Atlanta Chapter; SISTUHS, Inc.
    Tools: Axure, Photoshop, Illustrator, InDesign, CMS/WordPress, Dreamweaver  

    Web/Graphics Specialist – Danya International, Inc.
    April 2007 – March 2014
    Atlanta, GA

  • Consulted/educated clients on latest technologies to increase engagement and strengthen outreach initiatives.

  • Developed graphics standards and provided digital branding solutions for multiple government clients.

  • Interacted with developers to insure accuracy of user interface build.

  • Provided managers with level of effort estimates for proposals and client work.

  • Provided and comped designs based on client consultations and meetings; iterated as needed.

  • Served as primary 508 compliance point of contact for office; provided 508 compliance consultations to staff and clients; provided PDF remediation for new and legacy documents on client Websites.

    Projects/Clients: Centers for Disease Control and Prevention (CDC) Division of Adolescent and School Health, Federal Drug Administration (FDA), President’s Emergency Plan for AIDS Relief, Act Against AIDS Initiative
    Tools: Photoshop, Illustrator, InDesign, Adobe Acrobat Pro, Dreamweaver, Adobe Bridge, GovDelivery (digital communications tool), CommonLook (508 accessibility tool), Microsoft Office  

    Senior Graphic Designer – EM Designs Group
    September 2006 – April 2007
    Atlanta, GA

  • Consulted/educated clients on latest technologies to increase engagement and strengthen outreach initiatives.

  • In partnership with Principal designer, created user interface designs for private organizations, businesses, and non-profits.

  • Gathered Client and Stakeholder based business requirements.

  • Collaborated on corporate identity branding.

    Projects/Clients: Atlanta Voice, AID Atlanta
    Tools: Photoshop, Illustrator, InDesign, Adobe Acrobat Pro, Dreamweaver  

    News Graphic Artist – Detroit Free Press
    June 2001 – June 2006
    Detroit, MI

  • Analyzed news stories and researched content for information graphics; designed infographics and illustrations

  • Represented the graphics department at planning meetings with managers and recommended graphics to support editorial content.

  • Redesigned user interface of graphic department’s Intranet site; developed site.

    Tools: Photoshop, Illustrator, Adobe Acrobat Pro, Dreamweaver, Microsoft Office, ATEX (editorial front-end system), CCI NewsDesk (editorial and pagination system), Strata3D

TECHNICAL SKILLS

Development Environments: Agile/Scrum, Waterfall
Languages: CSS3, XHTML, JavaScript, HTML5
Operating Systems: MAC OS, Windows
Frameworks: Kendo, Bootstrap
Tools: Axure, Blueprint, Confluence, CommonLook, CMS/WordPress, Visio, Adobe Creative Suite (Illustrator, Photoshop, InDesign)

EDUCATION

Scrum Alliance
Certificate, Scrum Master (Issued: November, 2018)
Atlanta, GA    

Carleton University Sprott School of Business (Online)
Certificate, User Interface Design and Analysis (September 2013 - December 2013)
Ottawa, ON  

Art Institute of Atlanta
Certificate, Web Design and Interactive Media (Graduation: June 2012) Atlanta, GA  

Florida Agricultural and Mechanical University
Bachelor of Science, Graphic Design (Graduation: April 2001)
Tallahassee, FL

AWARDS

IHG GRS Figgy Award - "Do the Right Thing", 2016; Danya International Creativity Award, 2007 and 2012; Hermes Creative Award, 2009 and 2010; Commendable Achievement Award from the U.S. President’s Emergency Plan for AIDS Relief, 2008; James Virgil Peavey Workforce Development Award, 2008